To start: This is Alex. Suzette is sleeping.
It has been a month and a half since we started at our work locations. Suzette is working more on Main Street U.S.A. South lately, and I have been scheduled with crrraazzzy hours.
Since the Magic Kingdom has Extra Magic Hours for Disney Resort guests until 3am on Fridays, I will usually get scheduled until 5am. Trams run an hour and a half after the park closes, and it usually takes us 15 to 30 minutes to shut down and clean-up anything else (Wheelchairs, Chains, Taxi Poles, etc.).
Suzette would typically be scheduled until around 4am or 4:30am on those days.
On our days off we will either run a few errands, or explore the parks depending on how busy it is, and if we know people that are working.
More often lately, I have been focusing ALL of my energy on crafting my resume, cover letter, and online profiles for them to shine in the eyes of managers and senior managers from areas where I would like a full-time positions.
I have gone to the CP (College Program) offices to ask for help, and they are NO HELP whatsoever. But, when I went to a Cast Resource Specialist or my own manager, they were more than happy to help. It was almost like they enjoyed seeing other people succeed and happy because they helped.
At Disney, these people say: "You treat our guests with exceptional guest service every day, and you are OUR guest. So, we want to provide YOU with the same outstanding service."
I must say, it's a pretty great feeling to work for an organization that truly wants to see their employees succeed. No matter where it may take them.
I have a lot more to share on this topic, but it's 4:50am. So, I'll fill in the rest later.
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Continued
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My old job didn't have any way of recognizing their employees other than the yearly "pat on the back" for serving us.
Disney has many forms of recognition. One is called the "Great Service Fanatic Card" or "Fan Card." Managers or other CMs (Cast Members) can write you a fan card for performing "infinity and beyond" service. You give them to your manager, they sign them, and they go into a weekly/monthly drawing. They also go on your record card, which stays with you for the duration of your employment.
They also have monthly audits that the managers perform to make sure you're doing the required job correctly. If you are, and doing it exceptional, they will give you a congratulations on completion card. This card also goes on your record.
To be continued....
Disney University has a TON of resources. One of them includes online courses through Develop-U. The completion of these courses also go on your record card.
Most of my time of is spent meeting with my managers to gain leadership support, networking, and occasionally taking some of those online courses. For those of you that ARE in the program: I recommend launching your profile at backlot.disney.com or Disney's Centerstage. Both of them have a lot of information via blogs, vlogs, and message postings.
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I'm sure a lot of people reading this blog are more interested in pictures, but I don't have a camera right now. As soon as I do, I'll take and upload as many pictures as possible.
